COVID-19 Update
November 2020
Dear valued clients,
Rest assured, we continue to monitor the updates the Manitoba government set out in order to flatten the Covid curve. It is incredibly important to us, as a clinic, that we follow these guidelines to ensure we are doing our part to keep our patients and community safe.
To schedule an appointment, contact your preferred location here, or email your therapist directly at (therapist first [email protected]).
Here is what you can expect of the strict sanitization and social distancing measures will have in place:
Protocols In Place
To keep doing our part of the recommendation to flatten the curve in limiting the number of cases in our community is to social distance.
Social Distancing is to minimize contact with others. There should be limits to the number of people congregating in a space and non-essential gatherings. One should avoid common contact greetings like handshakes, and there should be additional space given between individuals, approximately 1-2 meters.
In accordance with these guidelines, we have a number of protocols in place to further ensure your health and safety during your appointments. Some of which include the following:
- Mandatory Covid-19 screening at time of booking and upon arrival to ensure you are eligible to attend your appointment.
- Masks must be worn at all times in the facility.
- Therapists will be wearing personal protective wear for their safety and yours.
- Physical distancing measures remain in effect.
- Please wait in your car or outside the clinic until you’ve received a text/call that we are ready for your appointment to begin.
- Once you enter our clinic, our staff will direct you to our hand sanitization station.
- Your treatment will continue with your therapist in a closed curtain room. Each of our beds are spaced at least 1.5 meters apart.
- Prescribed exercises demonstration will be conducted within the curtained area with your therapist or with one of our skilled Elite Professionals in the gym while maintaining responsibly spaced physical distancing measures. A limited version of your home program will be demonstrated in order to limit the number of people in the gym at one time.
- When your appointment is complete, you will be directed to wash your hands again.
- We continue to maintain strict sanitization practices of wiping down all surfaces with disinfecting spray multiple times each day, as well as all equipment and surfaces touched by each client (before and after).
- Only credit card or debit payment will be accepted. We will send an electronic copy of your receipt to your email.
COVID-19 Self-Assessment will be emailed to you within your appointment reminders sent 24 hours before your appointment and we ask that you please re-schedule appointments if you are feeling unwell, and/or had a Covid test and still waiting on results.
We do recognize some may still prefer or require further distancing measures. For this reason, our TeleRehabilitation physiotherapy service is available to support your health care needs.
Learn more about Tele-RehabIf you have concerns or questions, please don’t hesitate to call or email us. We appreciate your continued support during this difficult time.
We are all in this together, take care and stay healthy!
Wade Miller (Co-founder) and The Elite Sports Injury Team
If you have further questions regarding COVID-19, consult these reliable resources: World Health Organization and Manitoba Health.